FREQUENTLY ASKED QUESTIONS
Strength, sizes, care, delivery: all the answers about our ultra-resistant tights.
STRENGTH AND DURABILITY
Why are your tights more resistant?
Our tights are made in Italy with a highly resistant technical yarn and an advanced knit structure. The result: they withstand snags far better than classic tights and offer the strength of 100 denier tights, while keeping the light look of 20-30 denier tights.
Do ladder-resistant tights really exist?
No pair of tights is completely indestructible: a nail, a ring or a rough surface can always damage a stitch. However, tights can be designed to be far more resistant than classic tights. That is the case with Infinito tights, thanks to their technical yarn and reinforced knit. And if they still ladder under normal conditions of use, our 30-day guarantee replaces them free of charge.
How long do your tights last?
Infinito tights last much longer than classic tights: with normal use and proper care, you can wear them up to 50 times. To make them last even longer, follow our care tips.
Which tights are the most resistant?
The most resistant tights combine a strong technical yarn with a tight knit. In general, the higher the denier, the more resistant the tights, but also the thicker and more opaque they are. Thanks to their innovative yarn and knit, Infinito tights offer the strength of 100 denier tights while keeping the sheerness of 20-30 denier tights.
What should I do if my tights ladder?
If your tights ladder despite everything, write to us at contact@infinito-collants.com within 30 days of receiving your order, with your order number and a photo of the tights. Once your request is approved and we have received the tights, we will send you an identical pair at no shipping cost. All the conditions are in our terms of sale.
DENIER AND SHEERNESS
What does “denier” mean?
People often think that denier indicates how sheer tights are. In fact, it measures the thickness of the yarn used to make the tights: precisely, denier is the weight, in grams, of 9,000 metres of yarn. The lower the number, the finer the yarn; the higher it is, the thicker the yarn. Denier therefore gives an idea of the look, but it doesn't tell the whole story: sheerness also depends on the knit structure, the quality of the yarn and the finish. And strength doesn't depend on denier alone, but also on the manufacturing technique. This is what allows Infinito tights to offer the strength of 100 denier tights while keeping the fine, sheer look of 20-30 denier tights.
Which denier should I choose?
With Infinito tights, you no longer have to choose between fineness and strength. Thanks to our advanced manufacturing technique, our tights offer the strength of 100 denier tights while keeping the fine look of 20-30 denier tights.
Are your tights both resistant and sheer?
Infinito tights combine strength and sheerness. Thanks to an advanced knit structure and a highly resistant yarn, this new generation of tights guarantees a fine, elegant finish, a second-skin effect and far greater strength than classic tights.
SIZES AND COMFORT
How do I choose my size?
Our size guide shows you the ideal size, from XS to XL, based on your height and weight. Our tights are designed to shape and sculpt the silhouette, so they are fitted and close to the body. If you are between two sizes, we recommend choosing the larger size for more comfort.
Do your tights roll down at the waist or slip?
Our tights are designed to offer you maximum comfort from morning to night. That is why their soft waistband stays in place all day, without rolling down or squeezing the waist, and their cut follows your silhouette without slipping at the crotch. You can forget about them and fully enjoy your day.
Are your tights suitable for curvy women?
Our tights are currently available from XS to XL. According to our size guide, XL is recommended from 85 kg and suits a height of around 185 cm. Their soft, shaping knit adapts to your curves without squeezing. Infinito is a young, growing brand: we do not offer larger sizes yet, but they are planned for the future.
How do I put on tights without laddering them?
To put on your tights without laddering them, preserve their durability and get a perfect look on the leg, with maximum comfort, a few simple steps are enough:
- Remove rings and bracelets, and check that your nails are not broken.
- Moisturise your hands and feet: the knit will glide without snagging.
- Roll the leg of the tights down to the toe.
- Slip your foot in, then gently unroll the tights up your leg, inch by inch, without pulling sharply.
- Adjust the knit from the knee to the waist with the palms of your hands, for an even fit.
Are your tights sculpting?
Yes, our tights are designed to enhance your silhouette. Their shaping knit defines and slims the legs, while their firming effect on the stomach slims the waist, without ever squeezing. The result: sculpted legs, a harmonious silhouette and second-skin comfort all day long.
Do your tights provide support?
Our tights provide leg support, from the ankle to the waist, without squeezing. This support gives a pleasant light-leg feel throughout the day, even after long hours on your feet, at the office or on the move. It also contributes to the shaping effect that beautifully defines the leg.
CARE
How should I wash my tights?
To preserve the strength and beauty of your tights, we recommend gentle care: wash them cold or at 30 °C maximum, inside out and in a laundry bag, on a delicate cycle or by hand. Avoid strong spinning and let them dry in the open air, away from the tumble dryer. No bleach, ironing or dry cleaning. To find out more, see our care instructions.
Can your tights go in the washing machine?
Infinito tights can absolutely be machine washed. We simply recommend using a laundry bag, washing them cold or at 30 °C maximum on a delicate cycle, avoiding strong spinning and letting them dry in the open air, never in the tumble dryer. These few precautions preserve their strength, sheerness and comfort. For more information, see our care instructions.
How can I keep my tights from getting damaged?
Even the most resistant tights appreciate a little attention. Before putting them on, take the time to moisturise your hands and feet and remove your jewellery: the knit will glide without snagging. In everyday life, watch out for shoes with rough edges and coarse surfaces, such as concrete or raw wood. To store them, fold them flat or roll them gently rather than bunching them up. Our tip: a drop of cream on your legs before putting them on, and the knit glides even better.
COLOURS AND STYLE
Which colour of tights should I choose?
Black is the most versatile: it slims the silhouette and goes with everything. Nude shades give a natural skin effect, ideal for daytime looks, with light dresses and skirts, and for ceremonies. Mocha brown adds a touch of softness and warmth in autumn, and pairs perfectly with brown outfits or warm tones. Finally, navy is an elegant alternative to black, especially at the office or with blue or colourful clothes. To find your ideal nude tights, read our article The art of nude tights.
Which tights go with a black dress?
With a black dress, black remains the most elegant choice: it extends the outfit and slims the silhouette. For a refined, luminous look, choose our sheer black tights. With a short dress or when temperatures drop, opt for our opaque Shorty Push-Up tights: their built-in sculpting shorty shapes and lifts the bottom for an ultra-sculpting effect, while covering the leg more. And for an original touch, nude tights add light, while mocha brown warms up the outfit in autumn, as long as you echo it with your shoes or bag.
Which tights go with a navy dress?
With a navy dress, our navy tights create an elegant, refined tone-on-tone look: we recommend them over black tights. In autumn or spring, nude tights give a discreet, natural look and let the colour of your dress take centre stage. An elegant combination, at the office as well as for a ceremony or an evening out.
Brown or black tights?
It all depends on the colours of your outfit. Black tights are ideal with black, grey or cool-toned outfits, such as forest green: they structure the silhouette elegantly. Mocha brown tights enhance beige, brown, light or warm-toned outfits, such as camel, cream or terracotta: they bring softness and harmony to your look.
When should I wear tights?
Tights can be worn all year round. In spring and autumn, sheer and nude styles dress the leg, blur small imperfections and give you a flawless skin effect. In winter, darker, more covering styles are the choice. At the office, they add a polished touch in every season, and for ceremonies and events, they enhance dressy outfits.
MANUFACTURING AND COMMITMENTS
Where are your tights made?
Our tights are 100% made in Italy, a country renowned for its textile expertise. The entire production chain is based there: from yarn to knit, including the finishing, nothing is outsourced. Some steps are even carried out by hand, to guarantee optimal quality control. Discover our commitments.
Are your tights eco-friendly?
Our approach starts from a simple idea: tights that last are tights you don't throw away. By designing much more resistant tights, we want to reduce the waste caused by disposable tights. They are made in Italy, in small-scale, high-quality and responsible production that refuses the exploitation of people and resources.
Why are they more expensive than classic tights?
Because our Infinito tights are designed to last. Thanks to a superior-quality technical yarn and an innovative knit, they guarantee a much longer lifespan than classic tights. The era of disposable tights you buy again every month is over: you buy less, you throw away less, and you no longer have to worry about laddering your tights. A wardrobe essential, finally redesigned to last. What's more, our tights are 100% made in Italy, with respect for the environment and ethical working conditions.
ORDERS, DELIVERY, RETURNS
What are the delivery times?
Your order is delivered within 2 to 7 working days in mainland France, from the confirmation of your order. For other countries, the delivery time is shown when you place your order. As soon as it ships, you will receive an email to track your parcel.
Is delivery free?
Delivery is free from 2 pairs purchased. For a single pair, shipping costs are clearly shown before you confirm your order.
How does the 30-day guarantee work?
We are so confident in our tights that we offer you an exclusive 30-day “Tights replaced” guarantee. If your tights ladder or tear under normal conditions of use, write to us at contact@infinito-collants.com within 30 days of receipt, with your order number and a photo. Once your request is approved and we have received the damaged tights, returned at your expense, we will send you an identical pair free of charge. The guarantee covers one replacement per item; normal wear, misuse or improper care, as well as items bought on sale or clearance, are not covered. All the conditions are in our terms of sale.
How do I return an item and get a refund?
You have 30 days from receipt to request a return. For hygiene reasons, only unworn items, with their labels and in their original packaging, can be returned. Return shipping costs are at your expense, and we recommend a tracked shipment. Once your item has been received and checked, we will refund you to your original payment method within 14 days at the latest. All the details are in our return policy.
Which payment methods do you accept?
You can pay by bank card, use interest-free payment in 3 instalments, or choose one of the other payment methods offered at checkout. All transactions are secured by an approved payment provider.
Can I change or cancel my order?
As long as your order has not been shipped, we can change or cancel it. Write to us as soon as possible at contact@infinito-collants.com with your order number: we will do our best to help you.
Where can I buy your tights? Do you have a shop?
Our tights are available online at infinito-collants.com. We are also working on bringing Infinito Collants to physical shops. Are you a shop or a brand and would like to offer our tights in your store? Write to us at contact@infinito-collants.com, we would be delighted to discuss it.
How can I contact you?
Our team is here to help: write to us at contact@infinito-collants.com, we reply within two working days.